It is often said that the art of good customer service has been lost, but apparently not in small corner of Mayfair last Saturday. A member of the CCD team was running late from a manicure with nails still distinctly damp and eminently smudge-able and was dashing to a hotly anticipated lunch with her family – a ruined nail just would not do! To her surprise and delight, on arrival at the restaurant the front of house team not only immediately noticed the damp nail situation, without an embarrassing comment having to be made, but also managed to extract two hands full of shopping, a heavy handbag and an overcoat without so much as a mark on a single nail.
Well done Pollen Street Social – we salute your incredible food and your perfect service!